Terms & Conditions

Effective Date: July 24, 2026

Welcome to Tessoro. By accessing or using our website, https://tessoro.in/, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Tessoro website and the purchase of our jewellery products. By placing an order, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, prices, and specifications displayed on our website are accurate. However, slight variations in colour, texture, gemstone appearance, or finish may occur due to photography, lighting, screen settings, or the natural characteristics of precious materials.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Full payment must be received before an order is processed and dispatched.
We accept secure online payment methods available at checkout.

4. Order Acceptance

Once your order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. Tessoro reserves the right to cancel or refuse any order due to pricing errors, product unavailability, suspected fraudulent activity, or any other legitimate reason.

5. Shipping & Delivery

We aim to dispatch all orders within the estimated timelines mentioned on our website. Delivery times may vary depending on your location and courier services. Tessoro is not responsible for delays caused by logistics providers, natural disasters, government restrictions, or other circumstances beyond our control.

6. Returns & Exchanges

Returns, exchanges, and cancellations are governed by our Return & Refund Policy. Customers are advised to review the policy before placing an order. Products must be returned in their original condition, packaging, and with all accompanying certificates or accessories, where applicable.

7. Jewellery Care

Proper care is essential to maintain the beauty and longevity of your jewellery. Damage caused by misuse, improper handling, accidents, chemicals, or normal wear and tear is not covered under any warranty unless specifically stated.

8. Intellectual Property

All content on the Tessoro website, including logos, product images, designs, graphics, text, videos, and trademarks, is the exclusive property of Tessoro and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload or transmit malicious software or harmful content.
Interfere with the security or functionality of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Tessoro shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of the website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

13. Changes to Terms

Tessoro reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised Terms.