FAQs

Frequently Asked Questions

1. What materials are used in your jewelry?

Our jewelry is crafted using high-quality materials such as sterling silver, gold, gold vermeil, platinum, natural gemstones, diamonds, and premium-grade alloys. Material details for each piece are provided on the product page.

2. How do I determine the right size for rings and bracelets?

You can refer to our Size Guide available on the website. If you're unsure about your size, our customer support team can help you find the perfect fit before you place your order.

3. Do you offer customization or personalized jewelry?

Yes, we offer customization options on selected products, including engraving, gemstone selection, and bespoke designs. Please contact our team for customization requests and pricing details.

4. What is your return and exchange policy?

We offer returns and exchanges within a specified period from the date of delivery, provided the item is unused and in its original condition. Customized or personalized products may not be eligible for return. Please refer to our Return Policy page for complete details.

5. How should I care for my jewelry?

To maintain the beauty of your jewelry, store it in a dry place, avoid contact with perfumes, lotions, and harsh chemicals, and clean it gently with a soft cloth. We recommend removing jewelry before swimming, exercising, or sleeping.